Privacy Policy
Effective date: 24 April 2026
Quantum Cube is a product of Quantum Neuro Creations (Pty) Ltd, a South African private company (registration number 2019/559151/07). This Privacy Policy explains how we handle information when you use the app.
Information we collect
Account information: Your email address, first name, last name, and date of birth. These are required to create your reading and to deliver it to you.
Payment information: Your payment is processed by Paddle.com Market Limited, who acts as the Merchant of Record for all purchases. We do not receive, see, or store your card number, banking details, or any payment credentials. Paddle's Privacy Policy governs how your payment data is handled.
Marketing consent: If you opt in, we record that you have given consent to receive occasional product updates. You can withdraw this consent at any time.
Technical data: Standard web server logs (IP address, user-agent, request time) generated by our hosting and CDN providers for security and abuse prevention.
How we use your information
- To generate your personalised numerology, astrology, and zodiac reading
- To authenticate your account via magic-link email sign-in
- To deliver your purchased content to you and maintain lifetime access
- To send transactional emails (sign-in links, receipts, important account notices)
- To send occasional marketing communications, only if you have opted in
- To detect, prevent, and respond to abuse, fraud, or security incidents
Where your data is stored
Account data is stored in Frankfurt, Germany on infrastructure operated by Supabase Inc., our database provider. Your data is encrypted in transit and at rest. We chose the European Union for storage because it provides a strong data protection framework recognised under POPIA.
Service providers
We use the following service providers to operate Quantum Cube. Each is governed by its own privacy policy:
- Supabase — database and authentication provider (Frankfurt region)
- Paddle — payment processing and Merchant of Record
- Resend — transactional email delivery
- ElevenLabs — voice narration generation (no personal information is sent)
- Cloudflare — DNS, CDN, TLS, and denial-of-service protection
- GitHub — static file hosting via GitHub Pages
- Google Fonts — web fonts
Your rights
You have the right to access, correct, or delete your personal information. You can request a copy of your data, request corrections, or request deletion at any time by emailing privacy@qncacademy.com.
Cookies and tracking
Quantum Cube does not use advertising cookies, third-party analytics cookies, or cross-site tracking. Your browser stores a small amount of local data to remember that you are signed in and to cache audio assets for offline use. This data stays on your device.
Children
Quantum Cube is not directed at children under 13 and we do not knowingly collect information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.
Changes to this policy
We may update this Privacy Policy. The effective date at the top reflects the most recent revision. If a change is significant, we will notify account holders at their registered email address before it takes effect.
Contact
Privacy and data questions: privacy@qncacademy.com
General enquiries: support@quantumcube.app